Enterprise-grade texting and voice, built into your CRM. Message leads from a dedicated business number, let the AI follow up, and we'll handle the 10DLC registration that makes it all compliant.
Business texting (also called A2P, for "application-to-person") is two-way SMS sent to your customers from a registered business number instead of a personal cell. In the US, carriers require businesses to register that traffic through a program called 10DLC so it's delivered reliably and isn't treated as spam. Done right, it's the highest-response channel you have — most texts are read within minutes.
In Sales Team Toolbox, texting is built into the CRM: you get a dedicated number, the platform handles 10DLC registration, and the AI sales rep drafts and sends on your approval — with consent and STOP/HELP language built in.
Message any lead from their contact record; the AI can draft and send on your approval.
A guided wizard — or an AI concierge that registers your brand, campaign, and number conversationally.
Live AI calls with the required disclosure, two-party-consent awareness, and opt-out. Available on request.
Simple per-message and per-minute rates with a monthly credit applied first — no surprise bills.
Your forms and policies carry the required opt-in and STOP/HELP language out of the box.
Combine texting with automated workflows so leads get the right message at the right time.
Texting leads from a personal cell feels quick, but carriers increasingly filter or block business traffic that isn't registered — so your messages quietly stop landing, and you have no compliance footing if a customer complains. A registered business number gets your texts delivered reliably, keeps your outreach on the right side of the rules, and looks professional instead of coming from a random mobile number.
Claim a dedicated business number inside your account.
The guided wizard — or the AI concierge — registers your brand, campaign, and number for you. How registration works →
Message leads from any contact record; the AI drafts and sends on your approval.
Opt-in, STOP/HELP, and opt-out handling are built in, so every send follows the rules.
Business texting in the US runs on a few simple rules: register your traffic through 10DLC, only text people who've given consent, and always honor STOP. Sales Team Toolbox builds these in — registration is handled for you, your forms carry the required opt-in language, and STOP/HELP are processed automatically — so compliance isn't a project you have to manage. For the full plain-English breakdown, see What is 10DLC?
Texting is metered at a simple per-message rate, drawn from your usage wallet with your monthly plan credit applied first — so light months cost you nothing extra and there are no surprise bills. AI voice minutes are billed the same way. Current rates are on the pricing page.
10DLC is the US carrier registration that lets businesses text reliably and compliantly from a local number. Yes, you need it to text customers — and Sales Team Toolbox sets it up for you, including an AI concierge that can do it in a chat. See our plain-English 10DLC guide.
Live AI calling is rolling out as an early-access capability, introduced with the required disclosure and opt-out. Contact us to have it enabled for your account.
Per message, at a simple rate shown on the pricing page, drawn from your usage wallet with your monthly plan credit applied first — so you only pay for what you use.
You can, but carriers increasingly filter unregistered business traffic, so your messages may quietly stop landing — and you lose the compliance footing a registered number gives you. A dedicated business number is the reliable, compliant way to text customers.
Yes. You should only text people who've opted in, and always honor STOP. The platform builds the required opt-in and STOP/HELP language into your forms and processes opt-outs automatically.
It varies by carrier, but the guided setup (or AI concierge) submits everything for you and most registrations clear in a few business days. You can see the full process in our 10DLC guide.
Start free — the AI concierge can handle your texting registration for you.
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