Billing & usage wallet
Your bill has two simple parts: a flat monthly plan (with unlimited seats and a usage credit), plus metered usage for the calls, texts, and AI you actually use.
Plans
See live details on the pricing page. In short:
- Free — the full CRM and your AI rep, up to 2 seats, pay-as-you-go usage.
- Starter / Pro / Agency — unlimited team members, a monthly usage credit, and progressively more (webinars, e-Sign, phone & AI voice, white-label).
Manage your plan under Settings → Billing.
The usage wallet
Metered usage — texts, calls, AI, and one-time messaging fees — is funded by a prepaid usage wallet. Your Billing page shows the current balance and a transaction ledger of every charge and top-up, and your monthly plan credit is applied first.
Self-serve wallet top-up is rolling out. In the meantime, if your balance runs low, contact us and we'll add credit to your wallet right away.
How usage is priced
Usage is billed per unit at simple, transparent rates shown on the pricing page — for example SMS, MMS, voice per minute, AI voice per minute, AI agent usage, email, and phone numbers. Your included monthly credit is spent first, so you only pay for what exceeds it.
Don't compare the plan to another CRM — compare it to the setter you'd hire. A flat monthly fee plus a few cents per touch typically pays for itself with a couple of booked deals a month.
Recurring messaging fees
If you've set up business texting, your dedicated number carries a small monthly fee, billed from the wallet. One-time brand and campaign registration fees are charged when you complete those steps (and refunded automatically if a step fails).
Next steps
Only pay when it works. Start free and add usage as you grow.
See full pricing